Your good shopping experience complemented by our support is the most important for us. We are ready to answer all your questions and complete your order with our help. Please read this page carefully and don’t hesitate to use the contact form in case of possible uncertainties.
How to order with us? You are just 3 steps away from your successful purchase and guaranteed fast delivery.
In the first step, we give you a choice whether you want to register with us or not. However, we would like to remind you that if you choose my account option you are entitled to these tempting conditions:
10% discount for new customers, 20% discount on your next purchase, download invoice from your account. Your order is also more easy to trace, which might be practical for eventual after-sales services. As a registered user, you will also be honored by the small gift. We also like to kindly remind you that shipping within the Benelux is free. For the Express mail service across worldwide shipping, we offer a 50% discount.
So don’t hesitate to create your account and be part of many advantages.
In case you are a company and like to cooperate for distributing our crystal items into your store, please contact us
In the second step please select the type (vases, bowls, glasses, whiskey bottle sets, urns, perfume bottles) and then specify your chosen crystal glass product. Confirm by clicking on “add to cart”.
If you see by the button “Add to cart” information “available on backorder”, that means this product we need to check in our store. There is very high chance we have such product physically and ready to ship to you, nevertheless we recommend You to confirm it via our contact form. We’ll come back to you within 24h after delivering your email. If your chosen product is currently available, then according amount we can provide, You are entitled to place order which You will receive in next days. If crystal is not currently on the store, we will provide you info about time to produce and you can decide to either wait or not. Production can take 2weeks up to 3months. However if you wish to backorder, first we need to receive your purchase.
By clicking on “proceed to checkout” you’re coming to finalize your order.
And..congratulations! Your order is already in our system and waiting to be shipped the same day. After this quick and easy process, the delivery company will ring at Your door by the following estimated times:
Benelux: 24h – 48h
EU: 1 day – 3 days
Rest of Europe: 2 days – 5 days
Worldwide: 2 days – 7 days
On backorder: 1 month – 3 months