Your good shopping experience complemented by our support is the most important for us. We are ready to answer all your questions and complete your order with our guidance. Please read this page carefully and don’t hesitate to use the contact form in case of possible uncertainties.
How to order with us? You are just 3 steps away from your successful purchase and guaranteed fast delivery.
In the first step, we kindly advise you to register and sign up at my account where after finalizing the order you can find your invoice and order history.
Perhaps you are also interested and curious about what is the background of production and history of glassware. We highly recommend you to take few minutes of your precious time and explore manufacturing and the history of our crystal glassworks.
In case you are a company and you would like to place a larger order of our crystal for your shop, please contact us to get favorable prices.
In the second step please select the type (vases, bowls, glasses, whiskey bottle sets, urns, perfume bottles) and then specify your chosen crystal glass product. Confirm by clicking on “add to cart”.
If you see by the button “Add to cart” information “available on backorder”, that means this product we need to check in our store. There is very high chance we have such product physically and ready to ship to you, nevertheless we recommend You to confirm it via our contact form. We’ll come back to you within 24h after delivering your email. If your chosen product is currently available, then according amount we can provide, You are entitled to place order which You will receive in next days. If crystal is not currently on the store, we will provide you info about time range of production and you can decide to either wait or not. Production can take 2weeks up to 3months. However if you wish to backorder, first we need to receive your purchase.
By clicking on “proceed to checkout” you’re coming to finalize your order.
And..congratulations! Your order is already in our system and waiting to be shipped the same day. After this quick and easy process, the delivery company will ring at Your door by the following estimated times:
Benelux: 24h – 48h
EU: 1 day – 3 days
Rest of Europe: 2 days – 5 days
Worldwide: 2 days – 10 days
On backorder: 2 weeks – 3 months